Privacy Policy

About the Operator

casinoroosterbet-ca.com is managed by Befuria GO OÜ, a company registered in Estonia with the necessary licenses from the Estonian Tax and Customs Board to offer remote gambling services. We act as the data controller and take our obligations under data protection laws very seriously. A dedicated Data Protection Officer oversees compliance and serves as the main point of contact for any privacy-related inquiries.

Data Collection Practices

When you register an account or use our platform, we collect personal information that you provide directly. This includes your full name, date of birth, residential address, email, phone number, and identification documents for verification purposes. Technical details such as IP address, browser type, device information, and gameplay data like games played and session duration are also gathered automatically. In addition, we may receive information from third-party sources to support anti-money laundering checks and responsible gaming measures.

Categories of Personal Data

Your data falls into several categories: identity information, contact details, financial records, transaction history, technical and usage data, as well as marketing preferences. In some cases required by law, we process special category data related to responsible gaming or information derived from identity documents.

How We Use Your Personal Information

We process your data primarily to deliver the gaming services you request, manage your account, process deposits and withdrawals, and fulfill our contractual obligations. Additional uses include fraud prevention, compliance with anti-money laundering regulations, responsible gambling monitoring, improving our website, and sending marketing communications when you have consented. We may also create player profiles to enhance your experience and ensure platform security.

Legal Basis for Processing

Our handling of personal data relies on several lawful bases: performing our contract with you, meeting legal obligations such as AML requirements, pursuing legitimate business interests, and obtaining your explicit consent where applicable. A detailed breakdown of data types, purposes, and bases is maintained internally to ensure full transparency and compliance.

Sharing Your Data

To operate effectively, we may share necessary information with trusted partners including payment providers, game developers, marketing service providers, and regulatory authorities when required by law. Group companies may also access data for fraud prevention and responsible gaming purposes. All third parties are bound by strict agreements to protect your information and use it only for the specified purposes.

International Data Transfers

Some of our service providers are located outside the European Economic Area. When personal data is transferred to such countries, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure your information receives adequate protection.

Data Retention Periods

We keep your personal data only as long as necessary to fulfill the original purposes or as required by law. Due to gambling and anti-money laundering regulations, certain records must be retained for at least five years after account closure or your last transaction. Anonymized data may be kept longer for analytical purposes.

Your Rights as a Data Subject

You have several important rights under data protection law. These include the right to access your data, request corrections, ask for deletion where appropriate, object to certain processing, and withdraw consent at any time. You may also request data portability or lodge a complaint with a supervisory authority. To exercise these rights, contact our support team or Data Protection Officer. We aim to respond to valid requests within one month.

Security Measures

We employ robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Player accounts require unique credentials, and additional security features like two-factor authentication are available. All staff with access to personal information are bound by confidentiality agreements.

Updates to This Policy

We may revise this Privacy Policy from time to time. Significant changes will be notified through the website or via email. Continued use of our services after updates indicates your acceptance of the revised terms. We encourage you to review this document regularly.