Terms and Conditions

1. General Provisions

casinoroosterbet-ca.com operates under licenses held by companies including Befuria GO OÜ in Estonia and Novatrix SRL in Costa Rica, serving customers from various jurisdictions accordingly. Estonian and certain Finnish players use the Estonian license, while others fall under the Costa Rican entity's Tobique Gaming Commission permit. These rules apply to all users and form the binding agreement upon registration.

Account Registration and Usage

To create an account, users must provide accurate personal details, including a valid email and password, and confirm they meet the legal age requirement. Estonian residents need to be at least 21 years old, while players from other allowed regions must be 18 or older. Underage accounts will have bets voided and funds refunded before suspension.

Each individual may only hold one account. Multiple accounts, including those from the same household used to bypass limits, are prohibited and may lead to suspension. Users must keep login credentials secure and notify support immediately if compromised. The platform is not responsible for unauthorized access.

Verification and Security

All new accounts require identity verification through document uploads, such as a valid ID and a live selfie. This process helps confirm your identity and complies with data protection standards. Failure to verify may result in account suspension and refund of deposits. The platform uses encryption to protect your data, and privacy policies are in place for further details.

2. Financial Transactions

Customers manage funds through their wallet on the site. The minimum deposit is €10 or equivalent. Withdrawals use the same method as deposits, with a minimum of €20. A monthly withdrawal limit of €5,000 generally applies but can be adjusted for certain players. All transactions must use accounts in the customer's own name, and direct transfers between player accounts are not allowed.

The operator reserves the right to verify transactions thoroughly. Players are responsible for any taxes on winnings and transaction fees from financial providers. Betting on credit is not permitted, and erroneous credits must be repaid.

3. Bonuses and Promotions

Bonus offers are available periodically and are personal to each recipient. A minimum deposit of €20 is typically required to claim them. Bonus funds and winnings must be wagered 30 times unless stated otherwise in specific offer terms, within 30 days. Maximum stakes during wagering are limited to €1 per round. Different games contribute differently to wagering requirements, with slots usually at 100% and table games at lower percentages. Some games may be excluded entirely.

No-deposit bonuses are limited to Estonian residents with a maximum payout of €50. Bonus abuse, such as coordinated betting to guarantee profits, can lead to revocation of offers and related winnings. Active bonuses may restrict withdrawals until cleared or removed.

4. Responsible Gaming

The platform promotes responsible gambling with tools like deposit limits, loss limits, session time controls, cool-off periods, and self-exclusion options. Estonian players can also use the national HAMPI register for restrictions. Limits take effect immediately when reduced, but increases require a waiting period for confirmation. Underage gambling is strictly prohibited, and the site uses verification systems to enforce age rules.

5. Dormant Accounts and Other Policies

Accounts inactive for 12 months may be classified as dormant, with potential reallocation of funds. Players can request refunds of balances upon return by contacting support. The operator provides services on an as-is basis with limited liability for external events or technical issues. Intellectual property belongs to the company or licensors, and data privacy is handled per the Privacy Policy.

6. Complaints and Rule Changes

Any disputes or complaints must be submitted within 14 days to customer support. The operator aims to resolve issues promptly, usually within two weeks. If unsatisfied, players may escalate to relevant Estonian authorities. The company may update these terms as needed for legal or operational reasons, notifying users who then have time to close accounts if they disagree. The Estonian version of the rules prevails in case of any interpretation differences.